Privacy Policy
This Privacy Policy explains how Pettadorable collects, uses, stores, and shares information when you use the Pettadorable website and mobile applications.
1. Information we collect
Depending on how you use Pettadorable, we may collect:
- Account information: email address, username, account identifiers, authentication information, and profile details you provide.
- Profile and pet information: display name, biography, profile and cover images, pet names, species, breed, sex, birth date or age, and other information you choose to publish.
- User-generated content: posts, photos, videos, stories, reels, comments, reactions, likes, reports, group content, event information, adoption and lost/found listings, and business/service listings.
- Communications: messages, message images, replies, and information needed to provide chat features.
- Marketplace and transaction information: listings, orders, order status, transaction identifiers, and information needed to process purchases. Payment-card details are processed by the applicable payment provider and are not intended to be stored directly by Pettadorable.
- Location information you provide: city, area, or location text entered for events, lost/found posts, adoptions, marketplace listings, or businesses. Pettadorable does not require precise GPS location for these features unless a future feature clearly asks for permission.
- Device and technical information: browser or device information, language preference, session information, push-notification subscription information, and technical logs used for security and operation.
2. How we use information
We use information to provide and maintain Pettadorable; create and secure accounts; display profiles and content; deliver messages and notifications; operate social, community, event, adoption, lost/found, services, and marketplace features; process and confirm transactions; prevent abuse and enforce our rules; troubleshoot and improve the service; and comply with legal obligations.
3. Public content and other users
Information you intentionally publish to public or community areas of Pettadorable may be visible to other users. This can include profile information, pet profiles, posts, media, comments, marketplace listings, events, adoption listings, lost/found reports, and business listings. Private messages are intended for the participants in the conversation, subject to safety, legal, and service-operation requirements.
4. Service providers and sharing
We may share information with service providers that help operate Pettadorable, such as cloud database, authentication, file storage, hosting, payment, email, and notification providers. These providers process information to perform services for Pettadorable. We may also disclose information when required by law, to protect users or the service, or in connection with a business transfer. Pettadorable does not sell personal information for money.
5. Payments
Payments may be handled by third-party payment processors. Those processors may collect payment and billing information under their own privacy policies. Pettadorable may receive transaction identifiers, payment status, customer or order information, and other details necessary to provide purchased features or fulfill orders.
6. Data storage and security
We use reasonable administrative and technical safeguards designed to protect information. No internet service can guarantee absolute security. Data may be processed or stored in the United States or other locations where our service providers operate.
7. Data retention
We retain information for as long as reasonably necessary to provide the service, maintain security and records, resolve disputes, meet legal obligations, and enforce agreements. Retention periods can vary depending on the type of information and why it is needed.
8. Your choices and rights
You may update certain profile information and use available privacy, blocking, reporting, and content-management controls. Depending on applicable law, you may also have rights to request access, correction, deletion, or a copy of certain personal information.
9. Account deletion
Users may request deletion of their Pettadorable account and associated personal information. Some information may be retained where necessary for legal, fraud-prevention, security, transaction-record, or other legitimate purposes. Pettadorable provides an in-app account-deletion request path and a web-based deletion-request option at pettadorable.com/delete-account/.
10. Children's privacy
Pettadorable is not designed or directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that such information was collected without appropriate authorization, we will take reasonable steps to delete it.
11. Changes to this policy
We may update this Privacy Policy as Pettadorable changes. We will post the updated version on this page and revise the effective date when appropriate.
12. Contact
For privacy questions or requests, contact Pettadorable through the official Pettadorable website at pettadorable.com. Additional privacy-request contact options may be added as the mobile application is prepared for public release.
This policy applies to Pettadorable's website and mobile applications. Third-party services linked from Pettadorable are governed by their own terms and privacy policies.